Schuylkill Community Action - PA Navigate Testimonial
PA Navigate has enhanced the way Schuylkill Community Action connects people with the help they need. It’s not just a tool—it’s how we cut through the chaos and get real solutions to people who need them fast. Mark’s story is a perfect example.
Mark reached out to us through PA Navigate, looking for help. After losing his wife, he suddenly found himself a single father to two kids, 12 and 18. His car had broken down, making it nearly impossible to find work, and without steady income, providing for his family felt overwhelming.
Through PA Navigate, we quickly assessed his situation and connected him with emergency food, transportation assistance, and other essential resources to help him get back on his feet. Beyond what we could provide directly, we also referred him to external programs for additional support, ensuring he had access to long-term solutions instead of just short-term fixes. But more than anything, PA Navigate gave him a sense of relief—he wasn’t alone in this.
Then there was Anthony. His message through the platform was urgent—no phone, no transportation, no money. He hadn’t eaten in weeks, and his health was rapidly declining. He needed help, and he needed it immediately.
Because of PA Navigate, we were able to act fast. We got him the immediate assistance he needed while also connecting him with other vital programs to ensure he wouldn’t end up in crisis again. The platform allowed us to not just respond but to coordinate effectively—bridging the gap between emergency relief and long-term stability. Anthony was beyond grateful—he kept saying how much this meant to him.
This is exactly why PA Navigate matters. It’s not just about making services more efficient—it’s about making sure no one falls through the cracks. Both Mark and Anthony found us through PA Navigate, and because of it, they weren’t just met with help—they were met with solutions.
At Schuylkill Community Action, we see stories like theirs every day. PA Navigate is more than just a platform—it’s a lifeline. And we’re proud to be part of something that makes real, tangible change for the people who need it most.
* Names have been changed to protect the privacy and confidentiality of those we serve*